Take care of your customers' needs.

People always say how customers are the lifeblood of any business......well, they are right! Many small business owners forget about this and take their customers for granted. Once the business gets rolling, many business owners focus more on profits and sales than on their customer. Remember, without customers you won’t have sales or profits.

It seems obvious that business owners should ask customers questions about the service or products being offered, but amazingly many don’t. Even more amazingly, many forget to listen to what customers have to say about their business. Customer’s’ opinions on their services or products add value to what you offer -- they are waiting there like gold for you to “mine” and use them.

Complaints are also something you shouldn’t ignore. They can provide some of your most valuable feedback, telling you what areas you need to improve on and what you can eliminate from the business that is not serving you or your customers.

So always remember, listen to your customers and don’t be afraid to ask them questions. That’s the only way you can get feedback and know what is good and bad for your business.